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Error during manual Merging

  • November 27, 2024
  • 6 replies
  • 66 views

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While trying to manuallyĀ merge 2 records, facing an error stating permission issue.
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Followed above mentioned step to merge records.
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Error message

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Best answer by Ataccama Community Admin

Could you please raise a support ticket with the link to post and any additional details at support.ataccama.com ​@FionaF? My colleagues will assist as soon as possible šŸ™‹ā€ā™€ļø

6 replies

Ales
Ataccamer
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  • Ataccamer
  • November 27, 2024

Hi ​@FionaFĀ , as stated in the error, please check your role and permission setup in the section Custom Permissions Settings. I guess you have a custom settings enabled.

Check the ovrMatch option.

See the details in the doc

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  • Author
  • Universe Traveller
  • November 27, 2024

Hi ​@AlesĀ ,Ā  taking the General MDM project - CDI example as a reference, Ā already had created custom permission setting.
Also, thankyou for sharing the documentation
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Hi ​@FionaF, may I ask if you are still facing an error or this is resolved?Ā 


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  • Author
  • Universe Traveller
  • December 4, 2024

Hi ​@Cansu, I’m still encountering the same error. I’ve tried different setups, but the issue persists


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Could you please raise a support ticket with the link to post and any additional details at support.ataccama.com ​@FionaF? My colleagues will assist as soon as possible šŸ™‹ā€ā™€ļø


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Hi ​@FionaF, I wanted to check back if there is anything I can help you with - please let me know! I’m closing this thread for now šŸ™‹ā€ā™€ļø