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Error during manual Merging

  • November 27, 2024
  • 6 replies
  • 51 views
F
Universe Traveller
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While trying to manually merge 2 records, facing an error stating permission issue.
 

Followed above mentioned step to merge records.
 

Error message

 

Best answer by Cansu

Could you please raise a support ticket with the link to post and any additional details at support.ataccama.com ​@FionaF? My colleagues will assist as soon as possible 🙋‍♀️

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Ales
Ataccamer
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  • AlesAtaccamer
  • Ataccamer
  • November 27, 2024

Hi ​@FionaF , as stated in the error, please check your role and permission setup in the section Custom Permissions Settings. I guess you have a custom settings enabled.

Check the ovrMatch option.

See the details in the doc

 

 

Ales
F
Universe Traveller
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  • FionaFUniverse Traveller
  • Universe Traveller
  • November 27, 2024

Hi ​@Ales ,  taking the General MDM project - CDI example as a reference,  already had created custom permission setting.
Also, thankyou for sharing the documentation
 

 

Cansu
Community Manager
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  • CansuCommunity Manager
  • Community Manager
  • December 4, 2024

Hi ​@FionaF, may I ask if you are still facing an error or this is resolved? 

Check out our Quick Start Guide to get started on the community 🙋‍♀️
F
Universe Traveller
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  • FionaFUniverse Traveller
  • Universe Traveller
  • December 4, 2024

Hi ​@Cansu, I’m still encountering the same error. I’ve tried different setups, but the issue persists

Cansu
Community Manager
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  • CansuCommunity Manager
  • Community Manager
  • December 4, 2024

Could you please raise a support ticket with the link to post and any additional details at support.ataccama.com ​@FionaF? My colleagues will assist as soon as possible 🙋‍♀️

Check out our Quick Start Guide to get started on the community 🙋‍♀️
Cansu
Community Manager
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  • CansuCommunity Manager
  • Community Manager
  • December 16, 2024

Hi ​@FionaF, I wanted to check back if there is anything I can help you with - please let me know! I’m closing this thread for now 🙋‍♀️

Check out our Quick Start Guide to get started on the community 🙋‍♀️

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