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Enabling Email Notifications for Tasks

  • March 18, 2025
  • 2 replies
  • 65 views

Hello everyone,

I was looking through the email templates and was wondering if it would be possible to create one for the tasks dashboard? I know its possible to enable these for monitoring projects, but would like to know if there's any way to also enable them for updates to tasks, ie task assigned, task status changed, task deleted etc. Searching through the documentation I haven't seen anything relating to this,

Ā 

Any help would be very much appreciated!

Best answer by stephanie.miller

Hi ​@apejkoĀ ,Ā 

I recently solved this for a customer so I can share with you one approach you could use to get task information via email.Ā 

First thing to say is that notifications for tasks can’t be configured in the web application in the same way that it can for Monitoring projects.Ā  The idea with tasks is that users work collaboratively on the taks in the kanban board.

However, there are graphQL endpoints for tasks so it is possible to read all the tasksĀ information.Ā  Ā In my recent solution the tasks data was then transformedĀ in a desktop plan and anĀ email constructed that was sent out to a group email address summarizing open tasks, changed tasks and closed tasks.Ā  With furtherĀ development it might also be possible toĀ parameterise the email and send customĀ messages to individuals.Ā  This extra development seems closer to your original request and may be something you want to develop.Ā 

As this is a desktop plan it would need to be deployed to the server and executed via a workflow and it can then also be schedule to run at set intervals.Ā Ā Ā If you are interested in this solution I have attached the plan for you.Ā Ā 

HopeĀ this helps.

Stephanie

2 replies

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Hi ​@apejkoĀ ,Ā 

I recently solved this for a customer so I can share with you one approach you could use to get task information via email.Ā 

First thing to say is that notifications for tasks can’t be configured in the web application in the same way that it can for Monitoring projects.Ā  The idea with tasks is that users work collaboratively on the taks in the kanban board.

However, there are graphQL endpoints for tasks so it is possible to read all the tasksĀ information.Ā  Ā In my recent solution the tasks data was then transformedĀ in a desktop plan and anĀ email constructed that was sent out to a group email address summarizing open tasks, changed tasks and closed tasks.Ā  With furtherĀ development it might also be possible toĀ parameterise the email and send customĀ messages to individuals.Ā  This extra development seems closer to your original request and may be something you want to develop.Ā 

As this is a desktop plan it would need to be deployed to the server and executed via a workflow and it can then also be schedule to run at set intervals.Ā Ā Ā If you are interested in this solution I have attached the plan for you.Ā Ā 

HopeĀ this helps.

Stephanie


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Hi ​@apejko, I’m closing this thread for now, if you have any follow up questions please feel free to share them in the comments or create a new post šŸ™‹šŸ»ā€ā™€ļø