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Results message not showing as message.

  • 15 March 2023
  • 2 replies
  • 57 views
J
Userlevel 1
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Hello, 

I’ve got a question while using DQ evaluation rules.

I have been creating rules with valid and invalid messages but just the invalid message at the end does not display as intended.

 

But when I view this in the results tab it just says OTHER as the explanation. 

 

 

 

Is there a workaround to this problem? 

Should I edit my rule logic to include some specific condition and leave the rest to fall under the ‘IF none of the conditions above apply THEN’

 

TIA for the replies. 

 

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Best answer by Max 16 March 2023, 11:25

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2 replies

M
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Hello Jerin,

 

Thank you for reaching out to us.

The behavior that you are describing in your question appears to be a known bug of ONE application, specifically for versions below 14th, on which the bug was fixed.

Unfortunately, I have to say that there is no known workaround for this issue, and the only thing I could suggest to you is to consider upgrading your ONE application to the latest version.

In case you have more questions regarding the same topic, feel free to ask, and I will try to respond shortly.

 

Best regards,

Max

J
Userlevel 1
Badge +1

Thank you for the information. We will be upgrading soon.

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