In this tutorial video, you will learn how to efficiently manage comments in the Ataccama ONE platform. Discover the step-by-step process of closing, reopening, and deleting comments, allowing you to keep your comment sections organized and up to date.

In this video, we will guide you through the key features of comment management in Ataccama ONE. You will learn how to close a comment when its content has been resolved, providing clarity and closure. We will show you how to navigate to the "Closed" tab to access and view previously closed comments, ensuring easy reference and tracking.

Reopening a closed comment is made simple in Ataccama ONE. We will demonstrate how to reopen closed comments, making them visible again in the "Open" tab. Keep in mind that if a comment has replies, the entire thread will be reopened, maintaining context and continuity.

Additionally, we will explain how to delete comments that are no longer necessary or if a mistake has been made. You will learn the criteria for deleting comments, including being the comment's author or having admin rights for the application. We will highlight that individual comments can be deleted, but entire threads cannot be removed. We will provide important insights regarding comments with associated replies, even if you are the author, as they cannot be deleted.

By implementing the techniques demonstrated in this tutorial, you can effectively manage your comment sections in Ataccama ONE. Keep your discussions organized, ensure resolution of issues, and maintain up-to-date comment threads for enhanced collaboration and productivity.

https://ataccama.h5p.com/content/1292000317535350147/embed

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