Trigger based Email


(Dinesh Chandrasekharan) #1

Is there a way to send email to the users when a record that has been moved to Publish but has not been published for more than a month. I was thinking of using plans and workflows, but I am not aware of how to send a email in a plan or a workflow. Any Ideas?


(Artem Setkin) #2

Dear Dinesh,

At the moment in RDM triggering email notification requires some action from user. When the record is expired and automatically moved in workflow it cannot trigger email notification. But we consider this feature as nice to have in our product. If you are interested, please create a ticket and then we can classify it as a new feature request.

Kind regards,

Artem